Give your property a voice.
lilo answers every guest call in any language, 24/7 — and seals a receipt of what was said, so you are protected when things go wrong.
?pilot=…What lilo handles while you sleep
Real guest issues. No scripts. No missed calls.
Guests call. lilo answers immediately. You stop losing bookings to silence.
lilo speaks like a host. It feels native, not translated.
Every critical exchange becomes proof you can export when disputes hit.
Receipts that hold up
Proof beats promises.
Every guest exchange is sealed into a receipt you can hand to a platform, insurer, or guest the moment something feels off.
- Call transcript + timestamps tied to the booking.
- Guest acknowledgements in their language.
- Issue classification (dispute / extortion / safety).
- Export-ready evidence packet for platforms.
- Win chargebacks with a documented record.
- Challenge review extortion with contemporaneous proof.
- End “he said / she said” forever.
"Hola, quiero un reembolso o dejo una mala reseña."
Evidence sealed and linked to the booking timeline.
Export packet is ready if the platform challenges you.
World Cup 2026 mode
The demand spike is real. The disputes spike too. lilo is built for both.
Multi-city. Multi-time-zone. Many languages.
Guests call in Spanish, Portuguese, French, German, and more. lilo answers.
Higher nightly rates attract higher fraud pressure. Receipts become defense.
Calls happen at 3AM. lilo does not miss them.
Rules differ by city. lilo can track property-level requirements.
Pricing that feels obvious
No hidden take-rate. No surprises. You pay for protection and peace.
- Voice concierge, multilingual, 24/7
- Receipts + timeline export + threat alerts
- Dedicated signal channel with the founding team
- One-on-one onboarding and architecture reviews
- First access to every release + launch feature flags
- Lifetime price lock while you stay a member
- Influence over roadmap priorities (we build with you)
- Voice concierge, multilingual, 24/7
- Receipts + timeline export + threat alerts
- Secure onboarding + support from the core team
- Feature parity with founding tier (minus roadmap steering)
- Future releases as soon as they’re production-ready
Activate lilo for your property
Get a number. Route calls. Start sealing receipts. Then you can sleep.
- • A live phone number for guests.
- • Immediate call answering + language handling.
- • Receipts you can export.
- • Alerts when threats appear.