What happens when a guest files a chargeback against a vacation rental host?

lilo auto-generates an evidence packet including check-in photo timestamps, voice call transcripts confirming the stay, signed house rules, and geolocation data. Hosts using lilo have reported chargebacks reversed within days using this independently verified evidence.

What can a vacation rental host do about review threats?

lilo identifies concerning patterns immediately when a guest threatens a negative review in exchange for a refund. The conversation is documented with consent, evidence is documented with independent verification, and the host receives a response guide. This documented evidence supports platform review removal requests.

How can vacation rental hosts prevent squatters?

lilo monitors stay duration and flags squatter risk well before tenant rights could apply. An alert is sent to the host, a documentation chain is started automatically, and a legal packet is prepared with booking terms and payment records to support resolution before formal eviction becomes necessary.

Is lilo a property management system (PMS)?

No. lilo is not property management software. lilo is AI-native property identity infrastructure — the protection and evidence layer that sits on top of whatever tools you already use. Property management systems like Guesty or Hostaway manage operations: calendars, messaging, cleaning schedules. lilo is a different layer entirely: it gives your property a permanent digital identity, answers every guest call 24/7, documents interactions with independent verification, and makes your property discoverable by AI booking agents. lilo does not replace your PMS — it protects what your PMS cannot.

MCP API for AI Agents

Build AI that books and protects

Give your AI agents the ability to search, book, and verify vacation rentals. Real inventory. Zero commission. Risk-aware.

Founding Developer Program

First 1,000 developers get 50% off all credits forever. Buy any credit pack to lock in your founding discount permanently.

Free Trial

Free

10 credits · Free/credit

10 free credits to start
All 60+ tools included
No credit card required

Starter

$5one-time

100 credits · $0.05/credit

100 credits
All tools included
Email support

Best Value

Developer

$20one-time

500 credits · $0.04/credit

500 credits (20% savings)
All tools included
Priority support
Usage dashboard

Pro

$75one-time

2,000 credits · $0.0375/credit

2,000 credits + 250 bonus
All 60+ tools
Priority support

Scale

$300one-time

10,000 credits · $0.03/credit

10,000 credits + 2,000 bonus
All tools + priority
Dedicated support

60+ tools across 3 tiers

Tool Pricing

Pay only for what you use. Discovery tools are always free.

View all tools

Discovery

Free

get_property_manifest
verify_evidence
check_protection_status
get_house_rules
get_network_stats

Transaction

1-2 credits

search_properties
check_availability
create_booking
get_property
find_similar_properties

Intelligence

10-50 credits

check_guest_risk_score
detect_risk_pattern
predict_chargeback_risk
get_pricing_intelligence
assess_booking_risk

One-click setup

Connect with Claude

Add lilo to Claude Desktop, Cursor, or any MCP-compatible client in seconds.

Claude Desktop / Cursor / Windsurf

{
  "mcpServers": {
    "lilo": {
      "url": "https://mcp.lilo.property/mcp",
      "transport": {
        "type": "http",
        "headers": {
          "X-API-Key": "YOUR_API_KEY"
        }
      }
    }
  }
}

Paste into your MCP client settings. Replace YOUR_API_KEY with your key.

cURL (any language)

curl -X POST https://mcp.lilo.property/mcp \
  -H "X-API-Key: YOUR_API_KEY" \
  -H "Content-Type: application/json" \
  -d '{"jsonrpc":"2.0","id":1,
       "method":"tools/call",
       "params":{"name":"search_properties",
         "arguments":{"location":"Miami"}}}'

Smithery Glama A2A Protocol

Get started in seconds

Quick Start

Get API Key

Free, instant, no credit card

Add to Claude

Paste MCP config above

Search & Book

60+ tools, real inventory

Questions? Email fricktionlessdev@fricktionless.com

Built by Fricktionless · lilo.property